attention: please visit our covid-19 protocols here.

Common questions after booking

what is my next step?

You will receive communication introducing your artists no earlier than 4 months prior to your wedding. They will schedule your preview within 8 weeks before your wedding (unless a special circumstance requires earlier).

who will be my artists?

We choose your artists based on availability, proximity to location to keep travel at minimum (if any), personality, needs, and special requests. All artists are experienced professionals working to assure your vision.

can I send pictures of what I want?

Once you are introduced to your artists, if you haven’t already done so, you will be asked to send a picture of yourself without makeup and any inspiration pictures of makeup and hair styles you like.

When do I need to let you know if members of my party/family want services? 


Not necessary until about 45 days out. At that time, we’ll send final confirmation documents to firm up details!


do you do makeup/hair for moms?

We absolutely do makeup and hair for moms and grandmoms. We send an assessment that allows us to make them comfortable. We have worked with women of all ages, with all conditions, including cancer treatments.

do you do makeup/hair for flower girls?

We can gladly apply light makeup and style their hair. They love being a part of the fun! This can be added at the 45 day out time frame when we send final confirmation documents!

Do you have services for the groom and groomsmen? 


Services include hair styling and/ or grooming (hair and beard grooming, skin enhancement for redness or shininess), and checking of collars, jackets, and boutonnieres for the Groom and even all other male members of the party. These also can be added on the final confirmation documents sent at 45 days out.

do my artists stay for touchups?


Your makeup and hair are meant to have longevity for your day. If it’s particularly hot or you simply prefer, touchup hours can be added (pending the Artist’s availability) at an hourly rate that begins within 30 min of the scheduled wedding day completion time. The touchup rate is $100/hr/Artist.


Are false eyelashes and/or extensions included? 


Since not all clients want them, these are paid add-ons you can opt for. We do choose these items as not all brands are the same quality. Please be prepared to discuss these options with your artists if desired.


when is money due?


Any other services besides your retainer, will be included in a final invoice within the final month with a due date (past which interest is incurred). All accepted payment methods will be clearly identified.

When do we discuss/receive the final timeline? 

The final confirmations documents we send you to complete will help us put together all of our final documents. They will include our final invoice, contact info for all parties and the final timeline/service order.

E: bestfaceforward@hotmail.com
P: 757-472-5272

b

Find us on:

get in touch